CarZ launches 24×7 Roadside Assistance Program ‘CarZ Assist’
Bangalore, 23 January, 2014: CarZ, one of the fastest growing Multi-Brand Auto Solutions Company today announced ‘CarZ Assist’, a unique 24×7 CarZ Roadside Assistance Program. Launched in association with INDIA ASSISTANCE, a 100% subsidiary of leading international assistance company MAPFRE ASSISTANCE, CarZ Assist will provide on-road assistance support to all registered CarZ customers across 2200 + cities across India., having tied-up with over 2600 garages including dealerships.
The primary goal is to ensure minimal inconvenience to the customer & his family, even if the vehicle is immobilized, whether at home or while traveling. Car owners regardless of the make/brand, will receive immediate support in the event of mechanical and electrical breakdowns, accident, towing, legal coordination assistance and a host of other services. The Assistance Services will be available 24×7 throughout the year, including on public holidays anywhere in the country.
CarZ currently operates 15 state-of-the art centers across Andhra Pradesh, Karnataka, Kerala and Tamil Nadu and plans to add another 200 by 2018 across India.
“At CarZ, we constantly strive to provide innovative products, unparalleled customer service & superior ownership experiences to our customers,” said Venu Donepudi, Founder and Managing Director of CarZ. “With the experienced team at INDIA ASSISTANCE, we are now offering a menu of important services & support round-the-clock. The roadside assistance program provides a sense of safety and comfort to our customers who can now drive with peace of mind, knowing that we will be there for them when they need us most.”
Vijay Gummadi, Founder & CEO of CarZ said, “We are delighted with our association with India Assistance, as such partnerships will bring additional value to our customers. Our team feels that it further highlights the organization’s focus and commitment to quality customer service and value for our customer, while also re-emphasizes our pledge towards vehicle and passenger safety.”
“INDIA ASSISTANCE is excited to partner with CarZ to provide emergency roadside assistance to their customers across India”, said Shailesh Borfe of INDIA ASSISTANCE. “As part of this association, we will provide absolute safety, security and peace of mind to CarZ customers non-stop 24×7 through dedicated contact center and trained staff.”
All registered customers can simply call CarZ Roadside Assistance on a toll free Number (1800-209-3737). Various events like mechanical or electrical breakdown, driver error, and Road Traffic Accident where the vehicle is immobilized are covered.
CarZ’s accomplishments have been consistently recognized as one of the leaders in this space. Business World recently rated CarZ founders, one of India’s Hottest Young Entrepreneurs. They have also been bestowed with ET Now – IndiaMart ‘Leaders of Tomorrow” Award.
CarZ is one of the fastest growing multi-brand Auto solutions company, founded in 2008 by Venu Donepudi – MD & Vijay Gummadi – CEO, both auto experts with extensive experience in the North American Auto industry. Considering that dealerships and unorganized garages were the only two car service options in India at the time, CarZ was ideated to offer consumers the best of both worlds: car repair with the expertise of a dealer and the comfort of a local mechanic.
CarZ currently operates in 15 centers across Andhra Pradesh, Karnataka, Kerala and Tamil Nadu and has serviced over 90000 cars so far. Carz currently have a team of 450+ employees and are growing to accommodate for the newer service outlets that are coming up.