Stating that the problem could be on left or right side of driveshaft, the company has asked owners to bring in their vehicles for a repair or complete replacement as they deem fit. The problem will be fixed within a matter of two hours at authorised Toyota service dealers, for the necessary repairs/replacement of driveshaft. This will be done completely free of cost.
Earlier in April 2013, Toyota had recalled about 1,000 Corolla sedans which had been produced during January-June 2003 due to airbag constraints. It was found that passenger side air bags deployed with more force than necessary which could cause harm to passengers at the rear. Back in October 2012, that Toyota recalled 8,700 units of Camry and Corolla Altis due to faulty power window master switches which could pose a fire hazard if left unchecked.
There is no official policy in India, that will indicate car makers to order a recall due to a fault in certain batch. But, there is a voluntary system, in which, after a car manufacturer notices similar problems in certain batch, a recall is issued. Under this new system, Mahindra has recalled 25,000 units of XUV500, Ford ordered a recall which affected 1.2 lakh units of Classic sedan and Figo hatchback, while recently, Nissan India ordered one that affects 22,000+ units of Micra and Sunny.
Corolla Altis Recall Campaign
Date: 24th ,May 2013
We, as part of Toyota’s commitment towards the Customer First Philosophy, have initiated a recall campaign in the month of May, for Toyota Corolla Altis Diesel. The campaign is for Corolla Altis Diesel manufactured between 3rd August 2012 and 14th February 2013.
A potential aberration on the left or right side of the driveshaft has been observed in a few cases. We have decided to proactively inspect and repair/replace the drive shafts. This is a precautionary measure to ensure customer satisfaction.
The above said service can be availed free of cost at your nearest Toyota Dealership. It may take approximately 2 hours. We request you to go to the dealership with a prior appointment, so as to enable them to serve you better.
Please call our customer care centre @ toll – free no. 1800-425-0001 for any query or assistance.
TKM is committed to do their best in assisting you through this activity.
We sincerely apologize for the inconvenience caused and assure you of our best services, as always.