Honda Activa for Service on Wheels (SoW) at 782 dealerships pan India
Honda Motorcycle & Scooter India Pvt. Ltd. (HMSI) today announced “Service on Wheels”. Having doubled its network from 1,400 touch-points in FY’12 to a projected 2,700 touch-points by end of current FY’2013-14.
Honda “Service on Wheels” (SoW) initiative boosts last mile connectivity. SOW goes to every village with Honda’s iconic scooter Activa and includes Trust of Honda with Genuine Honda parts and assured quality service for customer satisfaction and professional service through SoW technicians who are are trained, skilled and professional. Activa for SoW will be made available at all 782 Honda dealerships by March’14 end launch.
Mr. Keita Muramatsu (President & CEO, HMSI) Mr. Takashi Senda (Director – Central Region, HMSI), Mr. P. Rajagopi (Regional Head – Central Region, HMSI) and Mr. Shivprakash Hiremath (Regional Manager – Customer service, HMSI) were present at SOW last mile service initiative launch today at Dehradun.
Mr. Keita Muramatsu – President & CEO, HMSI said, “I am happy to announce the all India launch of “Service On Wheels”. With SoW, we are empowering every 2Wheeler customer of Honda, from a professional to even a housewife to experience Honda’s trusted quality service. This would help us further strengthen the trust of our customer in Honda.”