Show Your Love By Sharing
After a successful portfolio presentation at the Auto Expo 2010, Hyundai now offers 2 new initiatives that are customer centric. First comes the Road Side Assistance Program. This is intended to make available emergency road side assistance at all hours. This will alleviate the ownership experience for customers because they're entitled to immediate services in case of vehicle breakdown. At present the service is offered complementary to new vehicle owners and existing customers can avail of the service at favourable rates.
Services included in the program are:
- wheel change
- fuel delivery up to 5 litres
- taxi arrangement for a customer
- assistance opening a vehicle if there's a key lock-out
- handling electrical problems that have to do with the battery and fuse
- on-spot repairs certain problems
- car towing to the nearest workshop when there's an accident
Hyundai will be offering thee services through Mondial Assistance, a commendable entity with operations in over 200 cities. With their own network of technicians, fleet of flat bed tow trucks, and assistance vehicles, they're world leaders in regards to Roadside assistance Services.
Furthermore Hyundia is set to launch the 'Uber Trooper' fan club. This venture is to help bring together all existing i20 fans and bring into the arena potential customers, and hear what they have to say. This 2 auto related services are just another initiatve to strengthen the Hyundai customer commitment.
