Volkswagen presented awards to the champions of 5th ‘Retail Qualification World Championship” which was held from may 29 to June 1, 2013. The motto of the championships was ‘one brand, one team, one challenge’. A total of 40,000 participants from 80 countries took part.
In the country category, a team from Austria came in first followed by Denmark and Belarus. Where sales person category was concerned Bernhard Rudolf from Austria was declared a winner while Martin M Kadner of the Czech Republic was awarded the prize for being a champion among service advisors.
In the contest for master technicians, Kosuke Endo of Japan received the award while Oliver Bayer of Germany was declared a winner and received an award in the parts advisor category. It was for the first time this year that an award for the best country team was awarded specially so as to augment the networks where Sales and After Sales at VW are concerned. About 300 participants took on challemges for the finals.
“We at Volkswagen do everything we can to inspire our customers around the world – with fascinating cars and outstanding service. This is because satisfied customers are the key to making Volkswagen the number one volume brand by 2018. Our retail world championship sets us firmly on that path,” said Christian Klingler, Member of the Board of Management of the Volkswagen Group and of Volkswagen Passenger Cars.