BMW Financial Services India investment for 2012 stands at Rs. 5.3 billion: New Customer Interaction Centre begins operations

BMW Group investment in BMW Financial Services India has been upped to Rs. 5.3 billion (US $ 106 million) for2012 as compared to Rs. 2.3 billion (US $ 50 million) in 2010. A Customer Interaction Centre has been introduced at BMW Financial Services India. This tear will see BMW Financial Services India employ upward of an 80 strong staff at their Gurgaon headquarters.

2012 sees BMW Financial Services India operate their in-house Customer Interaction Centre. The centre will aid existing and prospective BMW customers replete with a typical BMW experience. The centre sees professionally trained executives provide financing and leasing, insurance, asset management, dealer financing and company car pools information for those who enquire.

BMW Financial Services India was started on 5th October, 2010. It’s a 100% subsidiary with headquarters in Gurgaon (National Capital Region). It was on 16th June, 2010 that BMW Financial Services received a license to operate as a Non-Banking Finance Company (NBFC) from the Reserve Bank of India.

Press Release: BMW Financial Services steps up investment in India.

New Customer Interaction Centre introduced at BMW Financial Services India.

The BMW Group has increased its investment in BMW Financial Services India to 5.3 billion Indian Rupees (US $ 106 million) in 2012 from 2.3 billion Indian Rupees (US $ 50 million) in 2010.

Mr. Dan DeChristopher, Managing Director and Chief Executive Officer, BMW Financial Services India said, “In less than two years, BMW Financial Services India has successfully established itself as the leading provider of customized financing solutions, individually tailored leasing plans and unrivalled services. BMW Financial Services India has made significant contribution to BMW Group’s success in India. This investment will help us enhance our product and service offering in India to further augment BMW India’s market leadership.”

In 2012, BMW Financial Services India will employ more than 80 people at its headquarters in Gurgaon.

Dr. Andreas Schaaf, President, BMW India said, “BMW India continues to be the leader in the Indian luxury car segment.  An integral part of our winning story in India is BMW Financial Services, which provides complete peace of mind to BMW customers with financially attractive offers and professional services to make the transition from showroom to the highway, pleasurable and memorable. The investment clearly reinforces BMW Group’s commitment to India.”

Customer Interaction Centre.

In 2012, BMW Financial Services India has also launched an in-house Customer Interaction Centre to assist existing and prospective BMW customers. The one of its kind Customer Interaction Centre offers a complete BMW experience and has professionally trained executives, who provide expert information regarding financing and leasing, insurance, asset management, dealer financing and company car pools.