Honda’s product range includes Jazz, Amaze, WR-V, City, Civic and CR-V with sales and service networks across 367 facilities in 263 cities
Following easing of restrictions on economic activity, Honda Cars India has opened 155 of its dealerships across the country. The opening of these dealerships is not without a set of Standard Operating Procedures (SOPs) so as to pay close attention to the health and safety of all employees and customers.
Honda Cars India will also be working closely with these dealerships so as to ensure that every dealerships strictly adheres to these safety and sanitization regulations. The company has assured customers that all dealer partners have been instructed to take all measures in terms of social distancing, sanitization of all equipment and fitness checks both at showrooms and at workshops.
Below is a short video in which Honda Cars India authorized dealer – Indel Honda, shows how the premises of their showroom has been thoroughly sanitized using proper equipment.
Sanitization will help to provide a safe and secure environment so as to arrest the spread of coronavirus. The protocols are to be followed at the time of entry into the dealership, test drives, all sales activities and while receiving the cars for servicing. It will also extend to handling on the shop floor right upto delivery of the car to the customer. The safety guidelines will be extended to customer lounge areas, back office, shop floor and parts storage areas.
Where contactless environment is concerned, use of digital mediums will be the order of the day. Sales and service will be via online ‘Honda from Home’ online booking platform which will allow customers to browse through the product options, select their preferred dealership and book their car online.
The digital portal will allow customers to buy Honda cars servicing customers across Honda’s nationwide network of 375 touch points across 263 cities in India. This online portal is similar to the ‘Click to Drive’ and ‘Click to Buy’ launched by Tata Motors and Hyundai Motor India respectively.
Honda Cars India has two manufacturing facilities in Tapukara, Rajasthan and Greater Noida, Uttar Pradesh. Production at both these plants had come to a halt in March 2020 when the lockdown was announced. Along with opening of dealerships, Honda Cars India has now resumed production activity at its Tapukara Plant while they await approvals to restart the Noida plant. Greater Noida is a hotspot for the coronavirus and hence the company has not received permissions to restart the plant from the Uttar Pradesh Government.