Maruti Ciaz gets dual tone – beige and black theme with bits and pieces of chrome and silver trims. Dashboard gets faux wood accent that separates black coloured top half from beige finished bottom part, and runs into centre console partially encasing the music system. Top end Z+ variant comes with SmartPlay touchscreen infotainment system, others are equipped with standard audio player with big buttons and knobs tactile quality of which is not up to the mark. Multimedia player comes with Bluetooth, USB, AUX-in and SD card reader facilities. Automatic climate control that is placed beneath the music system also gets large controls, again with mediocre feedback, but are easy to operate. Overall look of dashboard is elegant, with the help of striking silver surrounds elevating the shapes of aforementioned components and AC vents.
From a driver’s POV, Maruti Ciaz does look like a pricey sedan, at first glance. Steering wheel design is similar to Ertiga’s, but with extra controls (bluetooth, call answer and call end) attached to the hub at seven ‘o’ clock . Top end variant comes with leather wrapped wheel which adds to comfort while driving. Instrument cluster features two dials and an LCD Multi-Function Display at the centre, with warning lights scattered around as usual. Readings and display are legible and steering wheel is large enough not to eclipse. On the right, next to power window switches on door-mounted armrest, is the button that folds external mirrors, and also is the knob that controls mirror position electronically. Push start button is placed on the right side of steering wheel and keys can be shoved in a cubby hole next to the same. Apart from keyless engine starting, Maruti Ciaz also supports keyless entry that does not need unlocking through remote. Another cool feature in Maruti Ciaz is rear parking radar along with reserve assist camera whose display is embedded onto rear-view mirror.
Interior comfort in Maruti Ciaz is enhanced by quality leather upholstery and abundant cabin room. Ciaz has the longest wheelbase in its class, which translates into generous leg room. Head & shoulder room are copious as well, but thigh support could have been better. Back seat passengers can enjoy rear AC vents along with a power socket to charge smartphones or light a cigarette (smoking is injurious to health). Rear sunshade is an added feature that gives Ciaz a premium appeal.
On utility front, Ciaz says cheers with ample storage options including map and bottle pockets on doors, deep cubby hole with a shutter in centre tunnel, sizeable storage facility under centre armrest, sunglass holder on the roof, front seat-back pouches, rear centre armrest with cup holders and segment leading 510 litres of boot space.
All the above features and facilities are impressive to be found in a car so affordable. No wonder it receives raging amount of bookings. But what is compromised in Maruti Ciaz is the material hardness (especially plastics that make door panels, buttons; basically anything you touch and feel). Maruti products are known to be somewhat rudimentary but durable, however, components used in Ciaz’s interiors do not seem to be as long lasting. Maruti Ciaz is the best example for ‘value for money’ but not for a real premium C-segment sedan. Even outer shell of Ciaz is very thin and not stiff enough, which is how Maruti brought down its kerb weight to achieve such mileage; more on that in our upcoming road test review.