Maruti Suzuki and Toyota has 2 cars that ranked highest in their respective segments. Maruti Suzuki’s Swift DZire ranks highest in entry midsize segment for the 4th year in a row, and Maruti Suzuki SX4 ranks highest in midsize segment. Toyota Innova led in the MUV/ MPV segment and Fortuner in SUV segment.
Hyundai Santro ranks highest in compact segment for the 2nd time in 3 years. Nissan Micra ranks highest in upper compact segment, Skoda Fabia and Honda Civic rank highest in premium compact and premium midsize segment, respectively.
At present, average kilometres driven by owners has declined each year since 2011. Owners of 2.5- to 3.5-year-old vehicles specify they drove their vehicle 36,203 kilometers, about 13% less than in 2011. In 2014, owners who drove no more than 50,000 kilometers, on average, report 95 PP100 fewer problems than those who drove more than 50,000 kms. In 2014, 81% owners suggest having traveled 50,000 kilometers or fewer, on average over the course of the ownership period, up from 73% in 2011.
Owners who drive their own vehicle vs. those who employ a driver has increased to 87% in 2014. Self-driving owners report fewer problems than when a driver is hired (215 PP100 vs. 239 PP100, respectively).
A lesser number of car owners said they’d undergone repairs for unexpected problems in 2014 (37%) than in 2013 (43%). Of those who had to undertake unexpected repairs, a high number of problems were reported by those who did not not (363 PP100 vs. 133 PP100, respectively).