As per Government guidelines, automobile showrooms in India have been granted permission to open
Maruti Suzuki has opened 600 showroom and commenced delivery of vehicles from May 5, while Hyundai have also opened up their 150 dealerships and 200 service centers. Now, sales operations are set to commence at all of Renault India showrooms in the country after a 45 day long period of lockdown. The COVID-19 pandemic had caused the Government of India to put the entire country in lock down mode but now businesses are being opened in a phased manner in green zones.
Renault India is opening up its showrooms but not before embarking heavily on stringent sanitization processes as per strict laid down procedures. All areas, such as the customer’s lounge area, display areas and washrooms are being thoroughly sanitized.
Exteriors are being sprayed with disinfectant and all touch points cleaned at regular intervals. Test drive, delivery processes and other facilities are also following the laid down guidelines of least contact. Hat tip to Youtube channel Ujjwal Saxena for sharing images.
Every customer entering the showroom will be checked for temperature with thermal scanners and will be offered hand sanitizers at the entrance. Masks and gloves will be mandatory both for customers and staff and spraying of disinfectant all tools and surfaces will be conducted in a systematic manner.
During the lockdown period also Renault India reached out to customers with online booking via ‘Book Online Pay Later’ scheme. This allowed the customer to book a Renault vehicle online via the website or on the My Renault App without paying any down payment.
The French automaker also relaxed warranty and service schedules for customers as they faced challenges due to the COVID-19 pandemic. Renault India continued to offer 24×7 roadside assistance to customers in emergency and sent vehicle maintenance tips so cars could be kept in running condition even during the lockdown period.
Renault India is not only caring for its customers but is also supporting its employees during this difficult period. The company has announced that they will not be cutting jobs of any of their employees, ensuring them of their jobs and salaries. The CEO of Renault India made this announcement putting several nervous employees at ease.
Renault is also set to introduce a new compact SUV in India which will rival Maruti Brezza and Hyundai Venue. Codenamed HBC as on date, the SUV is rumored to be called the Renault Kiger, though no formal announcement has been made as on date. Set for launch during the upcoming festive season, the new SUV will be positioned on a CMF-A platform on which the Kwid hatchback and Triber MPV. The new SUV could be priced betweenRs.6-8.5 lakhs.