Tata Harrier, launched in January 2019, has been facing increased competition from the Kia Seltos and MG Hector in recent months. The Seltos and Hector have come in with a long list of connected features that have appealed to buyers in the country.
This is evident from sales of the Harrier in August 2019, which stood at 635 units, significantly below that of the MG Hector which was at 2,018 units and that of Kia Seltos at over 6,200 units.
In view of these depleting sales, Tata Motors has started introducing new features on the Harrier. We first got the dual tone colour option, then the electric sunroof was added, then came the Black Edition and the latest to be added is a 5 year warranty package.
PentaCare – MG India launched the Hector with industry first 5 years / unlimited kms warranty, which is included in the price of the car. Also offered standard with MG Hector is 5 year free RSA and 5 year 0 labour charge for service. To take on this, Tata Motors has now launched a special extended warranty package called PentaCare. Hat tip to Twitter handle @MotorArena1 for sharing the details.
Price and Package – This extended warranty package will be open to both new as well as existing customers of the Tata Harrier. The 5 year warranty does not come standard. Tata Harrier PentaCare package comes at a cost. For those who purchase PentaCare package within 0-90 days of purchasing Harrier, cost is Rs 22,000. With 18% GST, the total cost comes to 25,960.
Those who purchase Harrier PentaCare within 91-180 days of buying the SUV, will be charged Rs 28,556 (incl. GST) for the 5 yr warranty. And those who buy the PentaCare after 180 days of buying Harrier, will be charged Rs 31,152 (incl GST).
PentaCare Coverage – Under the PentaCare Warranty Package, Tata Harrier would be covered for engine and engine management system, ECU, EGR valve, sensors, ignition switch, immobilizer radiator and water pump. The warranty also covers the AC and transmission systems, along with gear box, steering system and fuel system and the assembly fuel injection pump.
The warranty is further extended to all electrical such as starter motor, alternator, wiper and window motors along with fan motors, instruments and driver information systems. Parts to be covered upto 50,000 kms includes the rear view camera, body control module, window winding controller, brake system – ABS and ECU, suspension, clutch pressure plate, clutch disc and shock absorbers along with control arms and upper and lower wishbones.
What is NOT covered – There are various parts which are not covered by this PentaCare warranty package among which are those parts which are exposed to normal wear and tear or deterioration due to usage and neglect. It also excludes consumables such as bulbs, fuel filters and oil filters, oil and fluid changes, headlamp focusing and wheel balancing etc.