As part of this commitment to safety, Uber India has in recent weeks introduced a key safety initiatives in India. This includes, police re-verification of all driver partners, additional background screening with First Advantage, and a dedicated local Incident Response Team to handle critical situations. Uber furthers these improved processes with upgraded tech in India to strive for added road safety.
Uber India furthers safety with new in-app features
Uber India Send Status feature builds on, and replaces Share my ETA. With it, riders can share driver and vehicle details, including live GPS tracking, driver photo, name and vehicle license number. Commuters can send trip details to up to five pre-selected contacts so friends and family can pinpoint exact location, and track trip progress in real time
To Send Status to a pre-selected group of your family and friends, Uber users need to setup your list of contacts. In Uber app settings, select up to 5 preferred contacts. Once, a ride is selected, users can use Send Status at any time during the trip to the pre-selected list. The link sent, allow them to view your trip status live. No SMS fee is charged). . At this point, Uber India users can choose additional contacts to share trip details.
Uber India now offers a SOS button directly in-app so commuters can immediately contact local authorities in case of an emergency. Once the tap SOS in the top right of the screen is tapped, confirm the call to automatically dial local authorities (100). Both in-app updates are available for Android users already, and will be available soon for iOS users soon. Uber will pilot these features across all cities, and roll out additional safety features in other cities and countries in the coming months.