Online sales platform will deliver contactless experience to the customer
Piaggio India e-commerce platforms comprise of two exclusive online stores for its Vespa and Aprilia brands. With this customers can select any of the Vespa and Aprilia scooters online, select their city, and dealership too. This includes product information, tech specs, colour options, Ex-Showroom and On-road prices, calculate EMI, loan application, and booking online after paying booking amount of 1k.
The current day approach of clicking for convenience is a requirement rather than choice now. With dealerships across the country opening in a staggered fashion in accordance to government, and local authority directives, now more than ever before, people need to stay as far apart from each other.
As such, a whole bunch of folks strolling into a dealership all at once will no longer be normal practice. Processes are now being shifted online to make any visit to a dealership or workshop as smooth and safe as possible. While being convenient, the process is also time saving.
Piaggio India dealers can connect with customers through this platform, and receive bookings, and further communication with customers. The platform is designed to address queries, and offer consultation. Customers documents can be sent via email, and upon registration, doorstep delivery will be undertaken by a trained professional from dealership.
Diego Graffi, Chairman and MD, Piaggio India said, “As a global brand, we are always focussed towards providing the best in class experience to our esteemed customers. We look forward to deliver best solutions in the given situation to ensure that we help address concerns of our customers. Our new online shops is a step in that direction; with the digital footprint, Vespa and Aprilia’s retail facilitation bringing our dealers online to provide a contactless service.
We are constantly innovating with our products and processes to address the needs of changing times, and we have planned many more initiatives in near future for our customers. We are committed to facilitate our customers to experience our world class brands and products to fulfil their needs of mobility and empower to enrich their individual lifestyle with adequate safety in the current situation.”
At dealerships, staff are adhering to social distancing protocols including contactless greeting, wearing protective gear, and using hand sanitisers. The online platform is designed to assist in the buying process with retail and finance offers for online booking. To provide a fillip to buying sentiment, there’s focus on curating financial plans for affordability.