VST Ford Spares, situated at 80/A2, 1st Main, 3rd Cross, Industrial Suburb, II stage, Yaswanthpura Bangalore is Ford India’s exclusive distributor for Ford Genuine spares in Karnataka. It is through this dealership that customers will have easy access to genuine parts which will go a long way in enhancing customer conveniences and allowing for fair prices along with quality spares.
Having successfully launched the new Karnataka distributor, Ford India also plans to appoint distributors for Ford Genuine spare parts in other states to include Kerala, Maharashtra and to the east of the country sometime in the not too distant future.
Besides concentrating on setting up these exclusive distributors for Ford Genuine spares, the company is also offering other conveniences to customers enabling a world class ownership experience. Sub Assembly Levels for Repairs will allow for saving on overall ownership costs with various parts being segregated into sub components.
A total of 850 parts will be under this sub assembly allocation. As a part of the Localization & Competitive Parts Pricing initiative, the company has ensured increased levels of localization, resulting in competitive pricing and standard quality.
Ford India’s initiative for customer conveniences also includes Ford’s Happy Pockets Service with services starting at INR 2,199 while Ford Vehicle Personalization Centre invites customization suggestions from buyers so that Ford cars are exclusive in some way for the owners. This facility is currently on offer only on the Ford EcoSport.
Besides these services, Ford India also offers Roadside Assistance across the country, 90 minute Quick Service Bays, Mobile Service Vans, and Vehicle Report Card.