Back in August last year, reports emerged that a few bikers, who had paid advance amount for their superbike purchase at SNK Palm Beach, an authorized Kawasaki India dealer in Mumbai, had not got delivery of their bikes. When checked, about a dozen such bikers were there who in spite of paying in full, for their bikes, had not got delivery of their bike even after six months of waiting.
The situation was such that the bikers were now getting together to file legal case against Kawasaki India and the said dealer. Soon the news spread, and India Kawasaki Motor got involved. After some talks, it was revealed that Satyen Karandikar, the owner of the dealership, will either deliver the bikes, or return the money of customers (with interest) before 31st August.
That did not happen. Instead, Satyen went missing and stopped replying to emails and phone calls. Before the affected bikers could comprehend the situation, on 1st Sep 2016, Kawasaki India released official statement that SNK Palm Beach is no longer an authorized dealer. Whatever promises, transactions, liabilities of SNK Palm Beach had made, is not a responsibility of Kawasaki India. This statement shocked the living daylights out of those dozen customers who did not know what to do next.
For this, Kawasaki India received a lot of negative publicity. As they were accused of leaving their customers hapless, for no fault of theirs. But that was not the case. In fact, Kawasaki India was working actively with those dozen bikers and working on a way out of this mess.
Kawasaki India managed to invite all those bikers in Pune, and has delivered the said motorcycles to them, along with paying a compensation to each biker for all the trouble caused. All customers have now withdrawn their complaints.
So what about the rogue dealer, SNK Palm Beach. Kawasaki India has revealed that they are taking strict legal action against SNK. Kawasaki had also revealed that they are in talks with some enthusiasts for opening a new dealership in Mumbai.
— IndiaKawasaki (@india_kawasaki) October 18, 2016
Now, after about a gap of 4 months, Kawasaki India has revealed that they have opened their new dealership in Mumbai.
Kawasaki Motors showroom in Mumbai located along the Western Express Highway in Andheri suburb is bigger and better than the Vashi facility. It houses a display arena and lounge area besides a service center and back office. Deliveries of motorcycles are set to commence from January 25, 2017 while price lists have been revealed.
– Kawasaki Z250: INR 3.72 lakh
– Kawasaki Ninja 300: INR 4.34 lakh
– Kawasaki ER6n: INR 5.65 lakh
– Kawasaki Ninja 650: INR 5.99 lakh
– Kawasaki Versys 650: INR 7.91 lakh
– Kawasaki Z800: INR 9.82 lakh
– Kawasaki Z1000: INR 15.93 lakh
– Kawasaki Ninja 1000: INR 16.62 lakh
– Kawasaki Versys 1000: INR 17.10 lakh
– Kawasaki Ninja Zx10R: INR 23.99 lakh
– Kawasaki Ninja Zx14R: INR 25.06 lakh
– Kawasaki Ninja H2: INR 44.05 lakh
– Kawasaki Ninja H2 Carbon: INR 52.58 lakh
– Kawasaki Ninja H2R: INR 76.66 lakh
All prices are on-road with octroi, Mumbai.
Having a dedicated dealership in Mumbai, which is an important market for Kawasaki bikes in India, is particularly noteworthy for the Japanese manufacturer. Kawasaki also plans to end its sales and service alliance with Bajaj from April 2017. As on date, the company sells its bikes upto 650cc through KTM outlets in India while CBUs are sold via dedicated Kawasaki dealerships. From April 2017, all Kawasaki bikes will be on sale exclusively through India Kawasaki Motor showrooms.