Quality Study of small cars in India

Quality Study of small cars in India – Find out here if your car is among the top quality ones in India

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2014 India Initial Quality Study (IQS) evaluated initial quality of cars purchased between November 2013 and July 2014, from 8,429 vehicle owners. The assessment included 73 vehicle models from 17 brands. The survey was undertaken from May 2014 to September 2014, in 30 cities across the country.

2014 IQS India JD Power
According to the analysis, diesel run vehicles in India have improved in terms of quality.

The gauging was done by collecting customer feedback of their own cars and giving scores corresponding to severity of problems outed. All problems were summarised as count per 100 vehicles (PP100). Lower PP100 scores generally indicate lower rate of problem occurrence, translating to higher initial quality rating.

The review (now in its 18th year) collected problems that owners experience with their new vehicles during first two to six months into purchase. It investigates over 200 problem symptoms, covering eight categories overall. It includes vehicle exterior, interior, features, controls & displays, entertainment & navigation, seats & audio, Heat Ventilation & Air Conditioning, engine & transmission, and driving experience.

2014 Initial Quality Study India JD Power
Detailed report of the study by J D Power

Here is segment-wise list of top three vehicles in Initial Quality:

Entry Compact Segment:
Maruti Suzuki Alto 800
Tata Nano
Hyundai Eon

Compact Segment:
Hyundai i10
Maruti Suzuki Celerio
Hyundai Santro

Upper Compact Segment:
Honda Brio
Toyota Etios Liva
Chevrolet Beat

Premium Compact Segment:
Maruti Suzuki Swift
Volkswagen Polo
Hyundai i20

Entry Mid-size segment:
Hyundai Xcent
Maruti Suzuki Swift Dzire
Toyota Etios

Mid-size segment:
Skoda Rapid
Volkswagen Vento
Honda City

MUV / MPV segment:
Toyota Innova
Maruti Suzuki Ertiga
Chevrolet Enjoy

SUV segment:
Ford EcoSport
Renault Duster
Nissan Terrano

It is to be noted that Honda Brio is the car with least problems per 100 units- 40 PP100 out of all cars surveyed, followed by Skoda Rapid at 51 PP100, while Hyundai Eon has most registered problems – 119 PP100.