After Volkswagen announced to suspend deliveries of their Polo hatchback across India, the company revealed today that it was because of a possible faulty handbrake mechanism.
As per the German car brand, Polo hatchbacks from a particular batch, which were manufactured in India during the month of September 2015, might have a faulty handbrake cable retention levers. In order to check the problem thoroughly, Volkswagen India has announced a recall, in the context of a voluntary safety measure.
The analysis performed by Volkswagen has shown that a batch of handbrake cable retention levers in the rear brake liner might break under certain conditions.
The company has identified a total of 389 Polo hatchbacks, which could have the faulty handbrake cable retention levers. Volkswagen India says that they already passed on vital information regarding the procedure to check the affected Polo’s, and if need be, repair the handbrake mechanism, to their service network across the country.
Customers who own the identified vehicles will be actively contacted by the Volkswagen dealers to come for an inspection and preventive repair. This operation will start with immediate effect. The activity at the workshop will require approximately one hour and will be carried out at no cost to the customer.
Apart from this, Volkswagen India has also revealed that the deliveries of Polo hatchbacks, which were put on hold briefly, will be resumed as and when the inspection and preventive repair of each car is completed. Volkswagen further confirms that deliveries for the non-impacted Polo range continue as per schedule.