Uber, the app-based taxi aggregator has once again introduced surge price in Delhi, after it was discontinued due to public uproar a few days ago. At that time, the Chief Minister of Delhi, Mr. Arvind Kejriwal had demanded that these hikes be banned and has warned of action against the company.
Uber obliged and removed surge price from their system as it was getting difficult for commuters to use their service. However, with odd-even ended and ban on diesel cabs in effect from today, Uber has brought the dreaded surge price back into service.
Besides Uber, Ola, also an app-based cab provider, had issued a message on its app announcing peak time charges would be applicable during high demand periods. Though they did not apply surge price yesterday.
Demand for taxis surged during odd-even rule which was in effect from April 15-30. This resulted in more number of people using Uber and Ola. At such a time, both started charging customers under the surge price pretext saying that this helps them get more taxi drivers on the road.
Under government rates economy radio taxis can charge INR 12.50 per km while the non-AC and AC taxis are fixed at INR 14 and INR 16 per km respectively. CM has promised action against these aggregators which includes impounding of vehicles and cancellation of permits if found to be charging more than rates prescribed by the government.
Sadly, radio taxis are charging INR 23 per km, while Uber and Ola, under surge pricing, have been found charging 5 times their respective km rate. Transport Minister Gopal Rai appealed to commuters to register complaints at 011-42400400 against exorbitant fares charged by these app-based taxi service providers.