Update: Used car dealer Carvana replaces salesman with vending machine
A first of it’s sort, a car dealership in the US is operating without any salesman or saleswoman. The dealership, called Carvana is in Atlanta, Georgia and operates round the clock.
It was inaugurated earlier this month. The vending machine is the world’s first complete online car buying service, allowing customers to browse, shop, finance and purchase a vehicle of their choice and also have the advantages of door delivery in 48 hours. Buyers opting to pick up their chosen models can collect their car in 24 hours after placing orders.
Carvana has stated that this form of selling used cars negates the use of traditional dealerships and allows for fewer staff. A 360 degree photography technology also allows buyers to get a thorough look of the used cars on offer. This system also makes bargaining and haggling over the price of a used car a thing of the past but the company assures that since they do not have to pay salaries to salesmen, all models on display are priced competitively.
All models are accident free and have passed thorough checks. Cars come with a 7 day no questions asked return policy and 100 day warranty. Free delivery is restricted to a 75 mile radius, outside which buyers will be charged $199 for delivery for those within a 76 to 250-mile radius of Atlanta.
Carvana Expands Online Car Sales Nationwide
Online Auto Retailer Gives Car-Shopping Consumers across the Country an Alternative to Their Local Dealer
ATLANTA, Nov. 21, 2013 /PRNewswire/ — Following its successful launch in Atlanta earlier this year, Carvana, the first complete online auto retailer, expands its service area to reach car buyers nationwide. Designed to accommodate the growing number of consumers looking for a reliable online source to purchase their next vehicle, Carvana puts car shoppers in the driver’s seat by providing a secure, intuitive online shopping platform. The company allows individuals to browse its inventory of vehicles, dynamically set their unique financial terms and coordinate delivery method, all from the comfort of their home.
Carvana’s expanded service area, made available by new delivery and pick-up options, gives car buyers nationwide a viable alternative to brick-and-mortar dealerships. Carvana customers can have their vehicle shipped directly in as little as 24 hours, or can elect to pick it up at Carvana’s new state-of-the-art car vending machine in Atlanta for no additional charge. Both the delivery and pick-up options are backed by Carvana’s 7-day “test own” return policy.
Delivery rates are based on Carvana’s national service areas. Customers located within a 75-mile radius of Atlanta will continue to receive free delivery for all purchases. Buyers within a 76 to 250-mile radius of Atlanta can elect to pick up their car at the metro Atlanta vending machine or have their vehicle delivered to them for a flat fee of $199. Users outside 251 miles of Atlanta can either select home delivery or receive a voucher toward one-way transportation to Atlanta and have Carvana’s white glove pick-up service drop them off at the interactive vending machine.
“The demand we have witnessed in our first nine months of operations more than proves consumers’ appetite for online car sales. Car buyers across the country are hungry for an alternative sales channel from traditional dealerships, and we believe we’re the first of many to tap into this growing need,” says Ernie Garcia, president and founder of Carvana. “As much as consumers may love their cars, they don’t care for the car-shopping experience until now. With Carvana, they can car shop on their terms and that’s an empowering, enlightening experience.”