Volkswagen Group has launched a micro-site (http://www.volkswagen.co.uk/owners/dieselinfo) to help customers track down faulty diesel cars fitted with the emission cheating software. This launch follows a host of complaints being filed by customers against the automaker.
Visitors to the micro-site will need to enter Vehicle Identification Number (VIN). VIN number is located at the bottom of the car windscreen or in the service book provided by the company. Once you enter the VIN number, the site will detect whether the car is a part of the defective software or not.
According to Volkswagen Group micro-site, following 2.0 liter, 4 cylinder TDI cars are part of those involved.
• VW Jetta TDI (MY 2009 – 2015)
• VW Jetta SportWagen TDI (MY 2009-2014)
• VW Golf TDI (MY 2010-2015)
• VW Golf SportWagen TDI (MY 2015)
• VW Beetle TDI and VW Beetle Convertible TDI (MY 2012 – 2015)
• VW Passat TDI (MY 2012-2015)
Apart from this, the company has launched another page – http://vwdieselinfo.com/faqs/ which will help answer queries of customers about their particular car. It also features a short video from the President and CEO of Volkswagen Group of America apologizing to customers for the diesel emission scandal.